Delete your Quizpace account
You can request deletion in the app or by email. Our team handles requests manually and aims to complete verified requests within 30 calendar days.
From the app
Open Settings, find Account, and choose Delete account. Confirm your request in the app. You do not need to send a separate email.
Without the app
Email contact@quizpace.com with the subject “Delete my Quizpace account”. Tell us which sign-in method you used and the email address associated with it, if you have one. We will verify the request before deleting data.
Email a deletion requestcontact@quizpace.com
Do not send passwords, sign-in codes, payment-card details or copies of identity documents. If you used Sign in with Apple, your account may use an Apple private relay address. You do not need to reinstall the app to contact us.
What is deleted
Deletion covers your account, associated personal data, private source files and generated study materials, and individual learning history. We review shared material to avoid deleting data that belongs to other people. Shared access does not automatically exempt your own personal data from deletion.
Subscriptions
Deleting your Quizpace account does not automatically cancel an App Store or Google Play subscription or request a refund. Manage subscriptions separately through the store or purchase provider.
Timing and confirmation
We aim to complete verified requests within 30 calendar days. We will confirm the outcome by reply for email requests. Requests made in the app can be checked using the saved confirmation, even after account access ends. If more time or verification is needed, we will explain what remains.
Limited retention
Completed requests keep a minimal confirmation record rather than your contact details or learning history. Deletion does not authorize retaining your personal data for marketing or experiments. See our Privacy Policy for retention information.